Contact Us

Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a listing? This page covers how to reach the team behind UK Casinos Not On Gamstop and what we can help with.

How to reach the team

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of working days. If your enquiry relates to a specific brand, such as Betmica, Kikibet or any other operator featured on this site, please mention the name so we can look into it faster.

What we can help with

• Questions about how we researched and ranked the casinos listed on the site
• Corrections if an offer, term or detail on a review looks out of date
• Feedback on your own experience with a listed operator, positive or negative
• General queries about how non GamStop casinos work in practice
• Suggestions for brands or topics you'd like us to cover

What we can't help with

We're an independent review and comparison site, not a casino operator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or make decisions on your behalf about a bonus or a bet. Those matters sit with the operator itself, and each one has its own support channel listed on its own site.

If you're dealing with a dispute over funds, winnings or account access, contact the casino's support team directly first. We can still hear about it afterwards for context on our reviews, but we have no authority to intervene in an individual account.

If gambling has stopped feeling like fun

Self-exclusion through GamStop is a legitimate route for anyone who wants a break from UK-licensed sites, and plenty of readers land on this page after using it. We don't offer support services ourselves, but our Responsible Gambling page sets out where to find independent help and how to think about your own limits before choosing to play anywhere, GamStop-registered or not.

Before you get in touch

A few things help us answer faster:

• Tell us which page or brand your message relates to
• Include screenshots if you're reporting an error on a review
• Keep account-specific issues (passwords, deposits, KYC) for the operator's own support team
• Check our Terms and Conditions if your query relates to how we present information on the site

More about who's behind this site

If you'd like some background on how UK Casinos Not On Gamstop is put together and who writes the reviews, our About Us page covers the editorial approach and how we handle listings for casino sites, betting sites not on GamStop, and everything in between. This site is intended for readers aged 18 and over only.